| Issue ID | 1437565 |
| Internal NHTSA # | 11060882 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLE550E |
| Model Year | 2016 |
| File date | 01/01/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | This gle 550$ 2016 less than 18 months with 5800 miles. Electrical charge outlet door is posing safety problems. It is located horizontally in the rear bumper. The solenoid valve either unlocks itself during drive, or cannot be closed. During running the door of the outlet is open. The cars behind me honk and attempt to overtake me and slow down in the next lane to warn me that my gasoline door is open (they do not know it is electrical). I get worried about their safety and mine in the hghway . Water and snow seeps into the solenoid valve making it impossible to close the electrical outlet cover of the charging outlet. It has gone to the workshop three times. They pretty much gave up and referred to mercedes. Two winters, the valve is frozen and non functional. Non closure of the electrical outlet makes gasoline outlet door inoperable. Occasionally, a duct tape has to be used to keep the door closed and gasoline filled. Initially, the dealer not knowing, i suppose, suggested i use wd 40 spray into the electrical outlet door. I was reluctant to follow this mode due to fear of electrical short circuit. Later the solenoid valve replaced with no permanent solution to the problem. It seems, this issue has been reported in the b class also as per the link below. Http://www. Mybclasselectricdrive. Com/forum/viewtopic. Php? P=3927 mercedes needs to look into this and recall this model until fix. Because of this issue, the pre climatic control is non functional and gives warning of low hv battery voltage. This car is pretty much useless in winter as it does not meet its specifications listed in the manual. |
| Vehicle Mileage at Failure | 1500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESTWOOD, MA |
| VIN pattern | 4JGDA6DB7GAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
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